
DIIA.Digital State
DIIA (or “Action” in the Ukrainian language).Digital State is a comprehensive project to make interaction between the state and citizens convenient, transparent and humane.
- 19 million app users
We are the international technical assistance program that was the first in Ukraine to start on the comprehensive digital transformation of the state.
Our objective is to improve the quality of life of Ukrainians through implementing convenient and transparent governance services. To ensure that citizens do not waste time on bureaucracy and collecting documents. To ensure public services are easily accessible everywhere: from the capital to remote mountain villages. To create all preconditions in society that residents of any region can easily influence life in their communities through initiating projects and addressing local authorities. To make communication with the government user friendly everywhere, regardless of the place where you live.
Electronic Governance for Accountability and Participation (EGAP) is financed by Switzerland and implemented by East Europe Foundation in cooperation with the Ministry of Digital Transformation.
digital services
users of digital tools we helped create
We have been working on digitalization in Ukraine for eight years.
Total Program Budget - 11,060,813 Swiss Francs
local self-government bodies participate in our Projects
Receive our comprehensive support and e-services are launched all over Ukraine
DIIA (or “Action” in the Ukrainian language).Digital State is a comprehensive project to make interaction between the state and citizens convenient, transparent and humane.
e-DEM Platform is the first Ukrainian platform to consolidate electronic democracy tools.
DIIA.Digital Education is the largest digital literacy platform
SVOI.Platform is a site-builder and chatbot for interaction between citizens and local authorities.
eMalyatko is a state service to allow parents of newborns to receive up to 10 state services with one online application.
Services for individual entrepreneurs - on the DIIA portal - opening, making changes or closing a sole proprietor’s legal entity available online.
We develop strategies and train specialists in digital security and working with electronic services and we offer digital literacy trainings for citizens.
We have three components in our work: Electronic services, electronic democracy and regional digitization.
We provide targeted support to 40 pilot communities which were selected on a competitive basis in 5 target regions — Vinnytsia, Volyn, Dnipropetrovsk, Luhansk and Odesa. We conduct audits, draw up digitization plans and implement tools to improve interaction with citizens.
During the Russian aggression in Ukraine, we help communities adapt to new challenges, support forcibly displaced persons and cooperate with national partners to create digital solutions for the security and protection of the rights of Ukrainians.
Sustainable partnership and joint initiatives with state and local authorities are the foundation of our work. Together, we will be able to turn the state into a convenient service and make citizens true participants in decision-making.