About EGAP

Egap team

About us

Financed by Switzerland, the E-Governance for Accountability and Participation Program (EGAP) is being implemented by East Europe Foundation in partnership with the Ministry of Digital Transformation and Innovabridge Foundation over 2015–2023.

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Our components

1. E-Services

 We implement convenient, fast and transparent public electronic services for citizens and businesses.

 As a result, Ukrainians will gain online access to high-quality administrative services, authorities — streamlined processes and time savings, whereas the society — minimized corruption risks and effective accountable governance.

This component covers improvements to laws and regulations, optimized business processes, educational projects on digital literacy and internet security, and information campaigns to promote online services among Ukrainians.

2. E-Democracy

 We create online tools to improve communication between the government and society, allowing Ukrainians to get involved in state governance.

 Within this component, we helped create a Concept for the Development of E-democracy in Ukraine, along with an action plan for its implementation. We have also developed e-DEM, the first national e-democracy platform, which comprises Local Petitions, Public Budget, Public Consultations, School Public Budget, and Open Community.

3. Digitalizing the regions

Our portfolio contains numerous solutions for local self-government authorities to promote high-quality liaison between the authorities and the public, and to reduce the digital divide regionally.

On the ground, we collaborate with oblast state administrations, local self-government authorities, and civil society organizations. We improve the operation of Administrative Service Centers through e-services, automation, and systematic training of employees.

 Forty target communities in five pilot regions were selected on a competitive basis.

We create boilerplate projects and algorithms that can be easily scaled across various regions, such as digital community strategy, mobile briefcases, smart call center, electronic diaries and magazines, citizen activity centers, the SVOI chatbot.

Regions

  • EGAP Program's target regions
  • Supported by the EGAP Program
  • Pending support from the EGAP Program

Our team

EGAP

Viktor Liakh

President of East Europe Foundation

Visionary, thought leader of the Programme, represents EGAP at public events

EGAP

Olena Saienko

Program Manager

Coordinates the implementation of the Programme’s key objectives, communicates with partners

EGAP

Yulia Zaplavna

Coordinator of the eServices Component

Coordinates the implementation of digital services, creation of the National Crimean Tatar Language Corps, and gender mainstreaming

EGAP

Serhii Hunko

Coordinator for Regional Digitalisation

Coordinates the work of the regional team, cooperates with regions and pilot communities, implements national projects on regional digitalisation

EGAP

Oleksandra Radchenko

Coordinator of the eDemocracy Component

Launched the eDEM Platform, develops e-democracy tools at the national level

EGAP

Sofiia Sakalosh

Coordinator for the Implementation of Digital Tools in Communities

Coordinates the work of the SVOI Platform, participated in the development of a chatbot for interaction between citizens and local authorities, and teaches communities to use digital tools

How we can be helpful to our partners