All claim categories of the international Register of Damage now available in Diia

All claim categories of the international Register of Damage are now available on the Diia portal. Individuals, legal entities, state authorities, local self-government bodies, as well as state institutions and organisations can submit claims for loss, damage, or injury caused by Russia’s aggression against Ukraine from 24 February 2022.

Claims can be submitted under the following categories:

A2.10 'Other violations of international human rights law, international humanitarian law, or the laws and customs of war'
This category covers cases that do not fall under other categories of the Register. For example, restriction of access to humanitarian aid or livelihoods, discrimination on linguistic or national grounds, forced acquisition of citizenship of the aggressor state, or loss of access to electricity, heating, water, or sanitation services.

A3.7 'Other economic losses'
This category concerns material losses that do not fall under other categories of the Register. In particular, claims can be made for expenditure on medical care or burial of a close family member, loss or destruction of high-value movable property, economic losses of sole proprietors or self-employed individuals, as well as expenditure on evacuation or relocation of professional activities.

A4.1 'Loss of access to medical care'
Submit a claim if, due to Russia’s aggression, you were unable to receive treatment, surgery, medication, medical procedures, or other medical care. The cause may have been damage to or destruction of a healthcare facility, inability to reach it, lack of medical personnel, or other war-related circumstances.

A4.2 'Loss of access to education'
This category concerns cases where a person lost access to education due to Russia’s aggression. For example, due to damage to or destruction of an educational institution, danger to life and health, inability to attend the institution or study remotely, an official ban on education, lack of access to distance learning, or other war-related circumstances.

B1.6 'Other property losses'
This category includes immovable property – buildings, structures, and engineering networks, as well as movable property – vehicles, equipment, hardware, and material assets, provided these losses do not fall under another category of the Register.

B2 'Damage, destruction, or loss of sites or buildings constituting cultural heritage'
Claims can be submitted for damage, destruction, or loss of monuments, historical buildings, museums, archives, libraries, works of art, museum objects, archival documents, manuscripts, collections, and other cultural values. Expenditure on repair, restoration, reconstruction, conservation, or restoration of damaged items can also be included, and for lost cultural assets – expenditure on their search or recovery.

B3.1 'Environmental damage'
This category covers damage to the environment on the territory of Ukraine and in its territorial waters. The claim can include expenditure on prevention and remediation of damage, monitoring, cleanup, restoration, and land reclamation.

B3.2 'Theft and/or appropriation of natural resources'
This category concerns natural resources stolen or appropriated by Russia. The claim must specify their location, volume, circumstances of the event, and amount of claim, as well as attached available evidence.

C2 'Damage, destruction, or loss of sites or buildings constituting cultural heritage'
Legal entities can submit claims for damage, destruction, or loss of cultural values in their ownership or management. These include, in particular, monuments and historical buildings, museums, archives, libraries, works of art, museum objects, archival documents, and collections.

C3.2 'Loss of control over property in temporarily occupied territories'
This category concerns property control over which was lost on or after 24 February 2022 due to the temporary occupation of territory as a result of Russia’s aggression. A claim can also be submitted for property in territory that was subsequently liberated and control over which was restored.

C3.3 'Relocation (evacuation) of business'
Submit a claim if, due to Russia’s aggression, you had to relocate or evacuate a business. Transport and logistics expenditure, business relaunch expenditure, housing rental for employees, other direct expenses, as well as lost profits resulting from relocation or evacuation can be claimed.

C3.4 'Other economic losses'
For losses of a legal entity that do not fall under other claim categories of the Register.

C4 'Humanitarian expenditure'
Legal entities can submit claims for expenditure on supporting their employees and their close family members. In particular, this concerns evacuation, temporary housing, emergency medical care, and other emergency measures to mitigate the consequences of the war.

How to submit a claim?

Claims can be submitted online via the Diia portal. Select the required category and fill in the claim form. Part of the information will be pulled automatically from electronic registers, while the rest must be entered manually.

Documents and other evidence confirming damage, loss, or injury can be attached to the claim. If you do not have all the documents, submit the claim with the evidence you currently have. Additional materials can be submitted later.

The Register was created to collect claims for compensation for loss, damage, or injury caused after 24 February 2022 on the territory of Ukraine as a result of internationally wrongful acts of the Russian Federation against Ukraine. The service is implemented by the Ministry of Digital Transformation and the Ministry of Justice. Development of the service is supported by Swiss-Ukrainian EGAP Program, implemented by East Europe Foundation.