Electronic democracy is the fundamental element of a modern developed society, as it enables each citizen to take part in the formation and implementation of government policy and influence the decision-making of government agencies by using information technologies for effective “Citizen to State” communication. E-democracy is also important to ensure the transparency and accountability of government agencies to citizens. The latest survey by Kyiv Sociology Institute conducted in late 2015 in the pilot oblasts of the Program shows that the level of awareness, not to say the use of e-democracy tools, remains very low. In particular, only 21% of respondents in 4 pilot regions believe they understand the term “e-democracy”. Sometimes, the citizens sending an application to the government via Internet or initiating an e-petition do not realize that these are e-democracy tools.
In particular, one of the most successful examples of e-democracy established in the course of EGAP Program is the local petitions system www.e-dem.in.ua, joined by over 50 Ukrainian communities within the first year of its operation. E-petitions are the most accessible, popular, and effective tool to draw the government’s attention to issues important for the community. Besides, this tool ensures active engagement of citizens in the decision-making and local policy making process.